firstboat Posted August 4, 2017 Report Share Posted August 4, 2017 Hello I am seeking advice in regards to some charges my marina has charged me £100 bringing HGV on site to deliver boat - however HGV was not met by anyone other than myself. £50 set up fee - nothing was set up when the HGV arrived and I was told to put in on the grass or find blocks of wood myself laying about the marina. 3 months rent - understandable and now selling fee. If I sell the boat on the marina I have to pay £100 despite the marina having no involvement in the sale at all. is this normal? Can I refuse to pay the marina any money after I make the sale? Link to comment Share on other sites More sharing options...
Tony Brooks Posted August 4, 2017 Report Share Posted August 4, 2017 I bet this is big business or CaRT - out to screw the boater for all they can. All pretty normal at many marinas. The moral is before you agree to anything read, understand, and re-read the contract. Link to comment Share on other sites More sharing options...
rusty69 Posted August 4, 2017 Report Share Posted August 4, 2017 (edited) They seem justifiable to me. What agreement did you originally have with the marina when you advised them about the hgv and selling? Selling at the marina will likely add value more than it will cost. Otherwise sell it outside the marina. Edited August 4, 2017 by rusty69 Link to comment Share on other sites More sharing options...
mrsmelly Posted August 4, 2017 Report Share Posted August 4, 2017 these are quite normal cost involved with boating.The £100 selling fee is very small. Link to comment Share on other sites More sharing options...
Momac Posted August 4, 2017 Report Share Posted August 4, 2017 You can refuse to pay. They can refuse to do any more business with you after that. Unreasonable charges are not unusual in marina contracts . Link to comment Share on other sites More sharing options...
Naughty Cal Posted August 4, 2017 Report Share Posted August 4, 2017 They sound like pretty standard clauses. Our fee for selling is 1% which is a damn sight more than £100. We also have to pay £50 per day per contractor if we have people other than marina staff working on the boat. Link to comment Share on other sites More sharing options...
matty40s Posted August 4, 2017 Report Share Posted August 4, 2017 Some marinas do, some don't. I have to tailor my quotes depending on where the work will be done and add extra sometimes to cover the marina fees. If you are selling your boat, move it onto the towpath a week before the sale and they can't touch you. Link to comment Share on other sites More sharing options...
MtB Posted August 4, 2017 Report Share Posted August 4, 2017 1 hour ago, firstboat said: Hello I am seeking advice in regards to some charges my marina has charged me £100 bringing HGV on site to deliver boat - however HGV was not met by anyone other than myself. £50 set up fee - nothing was set up when the HGV arrived and I was told to put in on the grass or find blocks of wood myself laying about the marina. 3 months rent - understandable and now selling fee. If I sell the boat on the marina I have to pay £100 despite the marina having no involvement in the sale at all. is this normal? Can I refuse to pay the marina any money after I make the sale? Thus speaks a man who hasn't read his rental agreement.... It doesn't matter a jot if the charges are justifiable. If you agreed to them when signing up, you have to pay them. If not, then tell them to spin on it. No. Actually, don't. Just keep your head down and leave when your three months is up. Each time during your three months they ask you to stump up, tell them the cheque is in the post. Oh and read your rental agreement to check what notice you have to give. Link to comment Share on other sites More sharing options...
rusty69 Posted August 4, 2017 Report Share Posted August 4, 2017 4 minutes ago, Mike the Boilerman said: No. Actually, don't. Just keep your head down and leave when your three months is up. Each time during your three months they ask you to stump up, tell them the cheque is in the post. Do a runner without paying the agreed fees (if they were agreed)? Link to comment Share on other sites More sharing options...
zenataomm Posted August 4, 2017 Report Share Posted August 4, 2017 (edited) Refuse to accept, let alone pay for any those outrageous rip offs on the basis that none of them formed any part of the contract you agreed to. Unless of course subsequent examination of your contract demonstrates otherwise, in which case, what's your problem? Edited August 4, 2017 by zenataomm I had to change gear Link to comment Share on other sites More sharing options...
MtB Posted August 4, 2017 Report Share Posted August 4, 2017 12 minutes ago, rusty69 said: Do a runner without paying the agreed fees (if they were agreed)? No, I meant do a runner if it turns out they weren't agreed. Given this is how they have started off, if these charges weren't agreed it is only likely to go downhill from here-on in. Leave. If they are all detailed in the rental agreement but not pointed out, I feel it is still sharp practice but the OP is bang to rights and must pay them. But still leave as they are a bunch of grassholes. Link to comment Share on other sites More sharing options...
rusty69 Posted August 4, 2017 Report Share Posted August 4, 2017 3 minutes ago, Mike the Boilerman said: No, I meant do a runner if it turns out they weren't agreed. Fairy nuff Link to comment Share on other sites More sharing options...
MtB Posted August 4, 2017 Report Share Posted August 4, 2017 But demanding businesses ''justify' their costs is a fool's errand. Businesses are allowed in law to charge anything they like (with a few notable exceptions, not including marinas). If the OP doesn't like the charges, don't do business with them. I'll refrain from saying "simples". Oh bugger..... Link to comment Share on other sites More sharing options...
Drayke Posted August 4, 2017 Report Share Posted August 4, 2017 You been on the old grape juice again Mike? Link to comment Share on other sites More sharing options...
firstboat Posted August 5, 2017 Author Report Share Posted August 5, 2017 I'm not sure if I have a contract, it just seems every time I walk through the door they ask me for £100, I want to sit down and discuss the services I have already paid for but not received and negotiate a refund or reduction in final costs. Really not sure how it is going to go. They have blocked my boat in now they know I am selling it. Link to comment Share on other sites More sharing options...
Sea Dog Posted August 5, 2017 Report Share Posted August 5, 2017 Where are you? That simple fact may have everyone saying "ah, that explains everything". 1 Link to comment Share on other sites More sharing options...
MtB Posted August 5, 2017 Report Share Posted August 5, 2017 It's gonna be Pillings Lock isn't it!! Link to comment Share on other sites More sharing options...
Graham Davis Posted August 5, 2017 Report Share Posted August 5, 2017 2 hours ago, firstboat said: I'm not sure if I have a contract, it just seems every time I walk through the door they ask me for £100, I want to sit down and discuss the services I have already paid for but not received and negotiate a refund or reduction in final costs. Really not sure how it is going to go. They have blocked my boat in now they know I am selling it. Did you sign anything when you first put your boat in this marina? You need to be absolutely sure of that first. Link to comment Share on other sites More sharing options...
NigelMoore Posted August 5, 2017 Report Share Posted August 5, 2017 17 hours ago, Naughty Cal said: They sound like pretty standard clauses. Our fee for selling is 1% which is a damn sight more than £100. We also have to pay £50 per day per contractor if we have people other than marina staff working on the boat. The British Marine Federation template for boatyard/marina businesses always contained the proviso that use of external contractors to work on clients’ boats within their premises was subject to prior approval. It is reasonable for the yard to impose a charge for that approval, which otherwise effectively takes business away from them. Our own [Brentford Marine Services Ltd] Terms of Business also, in common with all other such businesses I knew of, conditioned sale of a vessel on the premises to be subject to a percentage of the sale. The rationale is perfectly reasonable – if the boat is sold with the benefit of a mooring, that benefit is in the gift of the moorings provider, such that the increased value when selling on a mooring is properly due to the supplier. As others have said: nothing prevents anybody from removing the boat and selling elsewhere – it is unlikely to fetch the same premium however, so you need to do the maths to work out whether selling minus a mooring is worth it. Link to comment Share on other sites More sharing options...
Paul C Posted August 5, 2017 Report Share Posted August 5, 2017 Am I the only one who went through their mooring contract, spotted a few terms like this, had a chat with the marina manager then crossed them out and signed it? Link to comment Share on other sites More sharing options...
RichM Posted August 5, 2017 Report Share Posted August 5, 2017 2 hours ago, Paul C said: Am I the only one who went through their mooring contract, spotted a few terms like this, had a chat with the marina manager then crossed them out and signed it? Quite possibly though from what I have seen, you are somewhat meticulous. Link to comment Share on other sites More sharing options...
saxman Posted August 7, 2017 Report Share Posted August 7, 2017 On 05/08/2017 at 08:35, Mike the Boilerman said: It's gonna be Pillings Lock isn't it!! YAWN........ Link to comment Share on other sites More sharing options...
Tom766 Posted August 7, 2017 Report Share Posted August 7, 2017 Been reading this thread. I would have to accept that Marina's are expensive places, it's a leisure industry and also the size of the market, eg. The motorcycle world is more expensive that the car world, the boat world is more expensive that the motorcycle world and so on. However, I'd draw the line at having my boat blocked in, I'd see red and cut the ropes with the nearest knife and push their boat out of the way! Sorry, not diplomatic is it Link to comment Share on other sites More sharing options...
firstboat Posted August 7, 2017 Author Report Share Posted August 7, 2017 Paid the selling fee, sold the boat, everyone is happy. Link to comment Share on other sites More sharing options...
MtB Posted August 7, 2017 Report Share Posted August 7, 2017 2 hours ago, saxman said: YAWN........ Yes they are boringly predictable aren't they, once their interests conflict with those of their customer. Link to comment Share on other sites More sharing options...
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