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RichM

AdministratorDonate to Canal World
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RichM last won the day on October 1 2022

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  • Gender
    Male
  • Location
    UK
  • Interests
    Boating, technology, travel, inland waterways
  • Occupation
    IT
  • Boat Location
    Bromsgrove

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Community Answers

  1. We have updated the forum software to the latest version of Invision to apply various software bug & security fixes. This is not a major update although some minor differences may be noticed. However, the overall look, feel and functionality of the site remains unchanged. Should you encounter any oddities, please first clear your browser cache and if the issue remains, do let us know.
  2. I have made some further changes. Please let me know if anyone comes across this again in any new notifications emails.
  3. It is back up but nothing obvious in the logs as to what it's not happy about which doesn't help me prevent it happening again... I have allocated more memory to ElasticSearch and will rebuild the search index and will go from there.
  4. Should be working now. Not sure what caused it to go down, will take another look later.
  5. Yes, but trouble is we don't host those sub-domains. They're hosted by SendGrid who we use for mail relay. The URLs are re-written before re-directing traffic to CWDF. We don't really need them re-written so this feature should now be disabled, but clearly the issue remains. I will look into it further. I will look into the DKIM DNS issue also
  6. I have made a change which may have fixed this issue but will need to wait for next notification emails. Please let me know. It is hard to troubleshoot as I still can't reproduce the issue though aware it exists for some users.
  7. This post cannot be displayed because it is in a forum which requires at least 10 posts to view.
  8. Keeping both in sync is definitely a clever way of doing it, maybe next time. We have a fair amount of database activity so ideally I wanted to keep it simple and limited it to one sync from A to B. I reduced DNS TTLs right down to mitigate the impact of DNS propagation in between and had to block all user traffic at a firewall level to free up resources so I could do a SQL dump and compress the asset data. (we were running between 90%-95% memory utilization for a short period leading up to the migration!) Perhaps not the most elegant or seamless approach but it did the job without a single issue to report. (yet 🙂)
  9. The migration to the server is now complete and took just under an hour. The new server doubles our memory capacity and gives us additional storage to accommodate things like attachments etc. It will also ensure we have enough resources to meet demands for the foreseeable future. The new server does unfortunately come at a greater cost to the site, which is funded entirely by our members. We're grateful for all donations received. Feel free to make a donation by clicking here if you wish. Should you encounter any glitches, please first clear your browser caches. While it doesn't fix all problems, it will fix many. Instructions on how to do this can be found linked below: https://helpcenter.trendmicro.com/en-us/article/tmka-20816 It is possible the site may take a little longer to come back online for some users due to a pesky problem known as "DNS Propagation". We have taken steps to mitigate this but can't avoid it altogether. - there are some tricks to help speed this up but the good news is that it will sort itself out in a short while. If you're reading this, chances are you don't have this problem. Any other issues or questions, please let us know.
  10. CWDF will be offline for a few hours this evening (after 21:00 GMT) for maintenance. Updates to follow.
  11. Also, just to add that this specific issue is a server side caching issue. I have done what is advised in the error message so hopefully you won't see that error for some time!
  12. The recent Invision update was just bug fixes and removal of some deprecated admin features. We have to update other software too, not just Invision. This includes things like web server software, database software, anti virus software, mail server software. - Plus the operating system itself (Ubuntu) The list goes on... Over time, they consume more resources which is unfortunately the nature of software development but luckily hardware technology advances too. - though at a cost. Ultimately there becomes a point where we have to upgrade. Our current web server has lasted us over 3 years which seems reasonable. If we don't keep on top of this the site will be become slow, unreliable, glitchy and potentially insecure. We follow best practices to avoid this. Also, site activity has increased in recent months, particularly the number of concurrent online users during peak times. I haven't drilled deep into the stats, but definitely an observation - this too will result in higher memory utilisation. This is at an increased cost to Canal World which as you know is funded entirely from member donations. All donations appreciated. 🙂
  13. We're upgrading Canal World to a new and improved server next week. This upgrade is necessary because Canal World has been using more memory lately. The new server will have double the memory capacity, more storage, and more powerful CPUs to make sure Canal World runs smoothly and can handle its increasing demands. We will try to keep any disruption to a minimum, though the site will be offline for for a few hours one evening during the migration. I don't have a specific time for the migration yet, but will keep you posted. Apologies for any inconvenience.
  14. The server is a little unhappy at the moment and needs more memory. I am going to move the site to another server which is being configured this evening. The migration won't happen until early next week due to a wedding I must attend but hopefully there won't be too much in the way of errors in the meantime. (Apologies!)
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