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Privacy Policy


This privacy policy sets out how Canal World or 'CWDF' uses and protects any information that you provide, whilst using Canal World. This includes, but is not limited to www.canalworld.net and any associated websites or domains.

Canal World is committed to ensuring your privacy is protected. Any information provided to Canal World, by which you can be identified, will only be used in accordance with this privacy policy.

Canal World may change this policy as and when necessary. It is your responsibility to check this privacy policy periodically to ensure you agree with any changes.

What information we collect

When using any online services provided by Canal World, we may require some or all of the following information:

  • Name
  • Email address
  • Information related to any financial transactions which may be carried out (e.g. donations)

Additionally, whilst using Canal World, any associated websites and sub-domains, some or all of the following information may be collected:

  • Internet Protocol (IP) address
  • Approximate geographical location
  • Browser type and version
  • Operating system
  • Referral source
  • Length of visit, page views, website navigation and any other related browsing activity

What we do with the information we collect

The information you provide to Canal World is required for, but not limited to, the following reasons:

  • Internal record keeping:
  • Access to the www.canalworld.net website, associated websites and sub-domains
  • Account management
  • Purchase confirmation and account reset data
  • Confirmation of email address
  • Sending notices of software updates, planned maintenance and other relevant communications
  • Data analytics 


We are committed to ensuring that any information you provide to Canal World is secure. In order to prevent unauthorised access or disclosure, we have implemented, electronic and managerial procedures to safeguard and secure the information we collect.


How we use cookies and IP addresses

www.canalworld.net and any associated websites and domains makes use of small text files, called cookies, to store information in your web browser. The information stored may include preferences, session identification, HTTP information, and IP address.


You can set your browser to not receive cookies, but this may limit your ability to use www.canalworld.net and any associated websites and sub-domains.

IP addresses of computers used to visit www.canalworld.net and any associated websites and domains are stored in our databases. This includes when first registering for an account, managing your account details, writing a private or public message or performing any other transaction which results in data being transferred to or from your computer and the website in question.


Your IP address is not visible to the public at any time but is visible to site staff.


Links to other websites

www.canalworld.net, any associated websites and sub-domains, may contain links to other websites. These websites may or may not be affiliated with Canal World.


Canal World has no control over any external websites therefore clicking any link which results in you visiting an external website will result in this privacy policy no longer applying and Canal World cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites.


Controlling your personal information

When using the Canal World forum, you may choose to limit public viewing of applicable personal information through the settings located in your Profile and Account Settings.

Canal World will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

We may use your personal information to send you security information or other information pertaining to Canal World, or your account.

If you discover any of the information Canal World holds for you is incorrect or incomplete, that you are unable to change yourself, please contact us as soon as possible so the necessary changes can be made.

Third Parties

Google Analytics
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.
Spam Defense
The IPS Spam Defense Service passes the email address and IP address of the registering member to the service to determine the likelihood a registering account is a spam source.
SendGrid is used by this website to process and deliver emails.
We use the hCaptcha anti-bot service (hereinafter "hCaptcha") on our website. This service is provided by Intuition Machines, Inc., a Delaware US Corporation ("IMI"). hCaptcha is used to check whether the data entered on our website (such as on a login page or contact form) has been entered by a human or by an automated program. To do this, hCaptcha analyzes the behavior of the website or mobile app visitor based on various characteristics. This analysis starts automatically as soon as the website or mobile app visitor enters a part of the website or app with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website or app, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI. hCaptcha analysis in the "invisible mode" may take place completely in the background. Website or app visitors are not advised that such an analysis is taking place if the user is not shown a challenge. Data processing is based on Art. 6(1)(f) of the GDPR (DSGVO): the website or mobile app operator has a legitimate interest in protecting its site from abusive automated crawling and spam. IMI acts as a "data processor" acting on behalf of its customers as defined under the GDPR, and a "service provider" for the purposes of the California Consumer Privacy Act (CCPA). For more information about hCaptcha and IMI's privacy policy and terms of use, please visit the following links: https://www.hcaptcha.com/privacy and https://www.hcaptcha.com/terms.
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