Canalplan down?

[booke23]

Anyone else having trouble accessing canalplan? Hasn't been working for me today.

[Tracy D'arth]

1 minute ago, booke23 said:

Anyone else having trouble accessing canalplan? Hasn't been working for me today.

Working fine for me here. canalplan.org.uk

[booke23]

3 minutes ago, Tracy D'arth said:

Working fine for me here. canalplan.org.uk

 

Thanks, working for me too on canalplan.org.uk.

 

But didn't work when I search for it on Google....they're linking it to canalplan.uk. Guess the url must have changed recently.

[Chris Lowe]

This was posted earlier

 

 

 

[StephenA]

16 hours ago, booke23 said:

 

Thanks, working for me too on canalplan.org.uk.

 

But didn't work when I search for it on Google....they're linking it to canalplan.uk. Guess the url must have changed recently.

 

We have multiple domains for Canalplan.  Due to a glitch at the company managing the canalplan.uk domain it dropped out of the DNS system but is now  back online but there are still some problems with it in that we've can't manage the SPF and DKIM settings.

[Halfie]

Canalplan not working for me today. Have tried canalplan.uk, canalplan.eu and canalplan.org. 

[Rob-M]

Getting...

 

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

 

Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.

 

More information about this error may be available in the server error log.

 

Apache/2.4.57 (Ubuntu) Server at canalplan.uk Port 443

@StephenA - are you aware...?

[Puffling]

59 minutes ago, Rob-M said:

Getting...

 

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

 

Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.

 

More information about this error may be available in the server error log.

 

Apache/2.4.57 (Ubuntu) Server at canalplan.uk Port 443

@StephenA - are you aware...?

Are you getting this error from the homepage (https://canalplan.org.uk/) or from your profile or search page?

 

I ask since I often receive errors when returning to my profile page but the homepage loads fine.

[David Mack]

This is what I am getting just now.

[Rob-M]

9 minutes ago, Puffling said:

Are you getting this error from the homepage (https://canalplan.org.uk/) or from your profile or search page?

 

I ask since I often receive errors when returning to my profile page but the homepage loads fine.

When I click plan a route from the home page.

[BoatinglifeupNorth]

Oh no the end of my cruising I can’t move Canal Plan down😱

 What were those paper things before I spent my life on my phone, Ap’s Koobs?

No, No I remember Maps and Books, now where did I put them?

 

Edited July 15, 2023 by BoatinglifeupNorth

[Rob-M]

Having just retried I don't get the home page loading now,.

[Puffling]

34 minutes ago, Rob-M said:

Having just retried I don't get the home page loading now,.

On  Vodafone

[StephenA]

OK so there were two issues

 

The "Internal  Server Error" was caused by a typo in the .htaccess file which Nick made when adding a rule to block another bot which was hitting the site.

 

Then, for some unknown reason, the server stopped responding to anything at just after 10:03 this morning.

 

 

Which needed a reboot from cold.

 

 

[Rambling Boater]

4 minutes ago, StephenA said:

OK so there were two issues

 

The "Internal  Server Error" was caused by a typo in the .htaccess file which Nick made when adding a rule to block another bot which was hitting the site.

 

Then, for some unknown reason, the server stopped responding to anything at just after 10:03 this morning.

 

 

Which needed a reboot from cold.

 

 

Good to see it up and running again Stephen. Canalplan has been a very useful tool for us over the years, so thanks for running and maintaining the site.

 

[Alway Swilby]

Is anyone else having problems with Canalplan today? I can't plan a route, nothing happens when "select place by name" or "select place by location" is clicked.

Also nowhere to click on to log in.

I've tried canalplan.uk and canalplan.org.uk as well as Firefox and Edge.

 

@StephenA

 

 

Edited October 30, 2023 by Alway Swilby
Added screenshot

[Alan de Enfield]

1 minute ago, Alway Swilby said:

Is anyone else having problems with Canalplan today? I can't plan a route, nothing happens when "select place by name" or "select place by location" is clicked.

Also nowhere to click on to log in.

I've tried canalplan.uk and canalplan.org.uk as well as Firefox and Edge.

 

@StephenA

 

No problem , just tried it for you andCanalplan.org is 'jamming up' at 'select place by name' or Select place by location'

 

12:46pm 30/12/23

 

[Rob-M]

On my mobile the menus aren't displaying from the home page.

[Puffling]

It's entirely unresponsive for me on mobile.

[David Mack]

Working fine on mobile for me just now.

[Alway Swilby]

Working on my PC now too. Thanks whoever fixed it.

[ditchcrawler]

I messaged Nick and he had it back within 10 minutes 

[StephenA]

I don't tend to access here during the working day (unless I've hopped onto my own laptop at lunch time to reply to emails and decide to pop in) so I wasn't aware of any problems. Nick fixed it - but it looks like there are still some minor issues.