We had a problem with a PRM150 (a hydraulic box). The forward clutch pack seized partially so that in neutral the prop still turned. Not enough to move the boat much. Solution was a replacement clutch pack.
I've used https://www.123-reg.co.uk/ for over ten years to host two sites, http://www.suffolkbells.org.uk and http://kirbyevoices.org.uk/ . On the very rare occasions I have needed technical support, it has been fine.