Pilot light not staying lit

[rustydiver]

Just before Christmas my boiler stopped working. Pilot light won't stay light.

The gas engineer came out to service it and changed the thermocouple but still the same goes out after a few seconds. The engineer was a bit confused over it, was supposed to contacting adle but I havnt heard back after several messages and voice messages.

Any ideas.

Sorry forgot to say its a Alde comfort Bolier.

Edited January 18, 2016 by rustydiver

[WotEver]

First thing I would have said is thermocouple too, assuming the pilot flame shape is good. I guess the next possibility is the safety valve that's controlled by the thermocouple.

 

However, I'm no expert on Alde boilers and I think a call to them would be the most productive way forward.

 

Did he try a 2nd thermocouple just in case the replacement was faulty?

[bottle]

Could be second faulty thermocouple or maybe the thermocouple is not correctly placed in the flame.

 

I see WotEver just beat me whilst I was typing.

[frangar]

Google "graham cutmore"

 

He's the Alde expert and will travel....he used to be Alde technical manager and knows all the ins and outs.

 

I'm just a satisfied customer.

 

Cheers

 

Gareth

[Jon12345]

Check the pilot lite is clean and the flame is playing on the tip of the thermocouple.

 

Also look below where the thermocouple enters the gas valve, if there are 2 wires going into nut then the boiler has an overheat thermostat.

 

If you have a multi meter see if there is continuity across the wires, there should be.

 

The overheat thermostat cuts the thermocouple connection if there is a problem I.e overheating or it could itself be faulty.

 

Check these before spending money on any parts, good luck.

[Bee]

Just to add that it is important that the thermocouple thingy needs to be in the hottest part of the flame. Apart from that - dunno.

[rustydiver]

Thermocouple deffinatly is in The right place she messed around for a while to get it in the right position.

[metanoia]

Google "graham cutmore"

 

He's the Alde expert and will travel....he used to be Alde technical manager and knows all the ins and outs.

 

I'm just a satisfied customer.

 

Cheers

 

Gareth

Definitely agree with Gareth

 

Graham Cutmore knows his stuff and was very obliging about meeting up with us in different locations (though that was a few years ago now).

 

If you can't find his contact details, I may be able to unearth them somewhere for you.

 

Good luck

[rustydiver]

Thanks I found him.

Google is my friend for a change.

[frangar]

Thanks I found him.

Google is my friend for a change.

Cool....soz was on a mobile and its bit of a pain to do links!

 

Let us know how you get on.

 

Cheers

 

Gareth

[rustydiver]

Thanks.

Going to give the last engineer the benifit off the doubt and give her till Friday.

In the meantime i will email him to see what he suggests.

[Nightwatch]

For what it's worth. We have had, in the. Past, problems with our comfort boiler.

 

Ivechanged the thermal couple, igniter, and burner nozzle?? is that the name of it?

 

Worked fine for over a year. Your problem may be the burner bit. Easy to change once you get the burner unit out.

 

Mr Cutmore seems a nice chap. He passed me onto another chap who covered the area where we were. Charged us a fortune and didn't fix it. Luckily we were in Calcutt sometime later and they couldn't have been more helpful, and they had the bits.

[frangar]

If you don't mind a bit of spanner work & with the usual warnings about gas you can remove the burner unit & send them back to Alde for them to service as well.

 

Cheers

 

Gareth

[Dave Payne]

Definitely agree with Gareth

 

Graham Cutmore knows his stuff and was very obliging about meeting up with us in different locations (though that was a few years ago now).

 

If you can't find his contact details, I may be able to unearth them somewhere for you.

 

Good luck

 

 

Graham has retired now, but someone else is doing his work, i had him out to service my boiler as suffered the same as you, took him about 30 minutes to sort and service, £100 as he had to travel which he charges £50/hour.

 

Forgot his name, phone number 07425540966

 

He also offers a refurb unit service to save travelling costs if you are happy to remove yourself.

 

Nice chap!

Edited January 18, 2016 by Dave Payne

[rustydiver]

Just heard today that she went to the boat yesterday and took out the heater unit to send back to the manufacturer for reconditioning.

 

Fingers crossed we get some proper heat back on board soon. The visits over the last few months have been a bit chilly.

 

Thanks for your ideas and contacts to sort it out.

 

I will report back when it's done.

Edited January 18, 2016 by rustydiver

[Tony Brooks]

You might consider asking her if the pilot light flame should be symmetrical or asymmetrical as a test. When they get dirt in the pilot burner that can go symmetrical and that will not get the flame failure hot enough.

[rustydiver]

Got the boiler back fitted and working today.

The boiler lady sent it back to Graham for referbing. Same week turn around.

Looks like the burner assy had a crack in, new sensor fitted and ht lead.

 

Works a treat again.