We've just received a communication from one of the Foxes, who seems to feel that some of the comments in this thread are inaccurate and/or unfair. Ideally, we'd invite him to join the forum and answer any posts with which he disagrees. However, he's sent his letter as a "Guest", which means we have no way of replying to him as far as I'm aware. So, Guest, if you read this, do join the Forum so that you can enter the discussion.
As you have now sent in FIFTEEN separate reports, you obviously have plenty of things which you'd like to say.