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NB Alnwick

Member Since 28 Oct 2006
Offline Last Active Apr 17 2015 04:10 PM
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Topics I've Started

The Passport Office - "You said, We did"

13 February 2015 - 02:38 PM

It is not often that we are able to praise a Government Office but after much public criticism, The Passport Office appears to have improved its act. Jane and I applied for our new passports on 6 February 2015 - we had been led to believe that the process could take upwards of three weeks but they were delivered to us by courier this morning - just seven days including the day that we posted the forms and today when the new passports were delivered!

 

The Passport Office has certainly responded to its critics in its "You said, We did" campaign.

 

I am also quite impressed with the quality of the new passports - the previously blank pages now include images of the British landscape - including, on pages 16 and 17 a canal scene with a typical arched bridge, a moored narrow boat and a lock.