Can anyone confirm if CRT are capable of handling the following situation:
Boat is licensed at one address and paid from one account
Moorings are paid from a different account at a different address.
CRT recently took over the moorings we're on and although Tom's moorings had my address CRT sent the paperwork to my brothers address (where the boat is registered). I filled in all the paperwork and the DD mandate and put my address on it.
DD mandate failed - CRT sent a letter to that effect to my brother and NOT to me. They claim the only address they have on the system is my brothers (despite me giving them my address)..
It did take them nearly 3 months to actually get this far.... how can any charity be allowed to be so incompetent?