It was on the phone, but adequate for the consultation I needed, and he would have arranged to see me if necessary.
Frankly I think the phone consultation is a big improvement in many ways, most of my hospital appointments have been by phone also, but seen when needed.
No travelling, no parking hassles, no waiting around for ages with a bunch of sick people, appointments on time, speak to the right person the same day, scrips sent to online pharmacy and delivered two days later.
I accept that I am fortunate in where I am treated, but very grateful for the attention I get.