BRITISH WATERWAYS

[tim.ledbury]

New you might be, I am not that old either.

 

Wait until they don't want to help you....

 

Especially if it is something that you feel is affecting you directly. Then lets see how long it takes before you are forced to do something like this.

 

I spend my days at work moaning at my staff and suppliers, the last thing I want to do is come home to more moaning at people. But I feel that this situation is now starting to affect me personally, the local house residents complaining about it, the other boaters moaning about it (and many other things, as we boaters are supposed to!).

 

If life was working correctly this forum would be full of people discussing the whether, knitting, and that sort of thing not sitting here complaining cos they cant get any sense out of the so called authority in charge.

 

The workers do a great job, if they are told what to do, when to do it, how to do it and to what standard. Then you get the caring staff that put in the extra (all the BW ground crew that I have come across). I would never take the praise away from the people in the front line here on the ground. The fault lies squarely with the Management. If they ask their staff to come here and clear the rubbish then it's done. Not that I want others clearing up other peoples rubbish but if the Management cant get the culprit to do it then someone has to.

 

I will clear it up if someone pays me.....

NOTE TO SELF :- Unpaid mooring warden. Get money first.

[fuzzyduck]

 

The workers do a great job, if they are told what to do, when to do it, how to do it and to what standard.

 

bloody hell, wouldn't want to work for you

[chris w]

The workers do a great job, if they are told what to do, when to do it, how to do it and to what standard.

 

Geez Tim, I bet your staff love you. What happened to team and personal development, coaching, delegation, responsibility with accountability, mentoring and leading by inspirational example?

 

Chris

[carlt]

Geez Tim, I bet your staff love you. What happened to team and personal development, coaching, delegation, responsibility with accountability, mentoring and leading by inspirational example?

 

Chris

 

Or just picking up the rubbish yourself, buying a rat trap, telling the dog to steer clear of anything that can chew through a wooden hull and getting on with your life?

BW didn't come and wipe my bum today. Shall I wander round with skidmarks until they answer my complaint?

[fuzzyduck]

Remembering of course we don't know the full facts behind the story.

 

We have come down on Tim a bit hard. Tim, I hope you get your litter issue sorted one way or 'tother.

 

Still wouldn't wanna work for ya tho.

[tim.ledbury]

Geez Tim, I bet your staff love you. What happened to team and personal development, coaching, delegation, responsibility with accountability, mentoring and leading by inspirational example?

 

Chris

 

That's the problem they are just like my dog, they keep coming back for more.......(loyal Labrador's)

 

I can't be that bad the staff seem happy to me!!!!!!!!!!!! No one has said that they don't like me....

 

Besides if I don't moan they know something is wrong. If I don't moan then they don't earn me money and I can't pay their wages, win win for me really, I get to complete my hobby and they get payed.

 

As for the rest of that what do you mean responsibility (i am a boater) development???????????? coaching, catch a bus i aint got time, Delegation, I am good at that now, TEA NOW. sorted.

 

No seriously I am not that bad, ask them they are boaters too. This BW situation has brought out the not very happy Tim. But thats going away from the problem here don't you think.

[chris w]

Tim

 

I fear you may have, what is known in management circles, as a "blind spot"

 

Chris

[tim.ledbury]

Tim

 

I fear you may have, what is known in management circles, as a "blind spot"

 

Chris

 

 

No.

 

You know nothing about me and you know nothing about my job so I think that this is not the place for this discussion.

 

Let us try to stay focus as you are trying to make this about ME and its not at all. Have you heard of blinkers?

 

Put some on and focus on the issue of this forum.

 

This is not about me, my company or anything like the way I treat my staff.

 

It is about BW read the forum and try to focus please.

[chris w]

This is not about me...................It is about BW read the forum and try to focus please.

 

I think it would be more accurate to say Tim that it's your view of BW that we're debating. I'm not saying I agree or disagree with your view of BW, but it IS about you (or at least your opinions).

 

Chris

[tim.ledbury]

Still wouldn't wanna work for ya tho.

 

You never know. I would like to keep my employment to the canals. Force money back into the system and all that. It all depends on you really.

 

I do have a good side ( I just have to remember where I left it).

 

I am always on the look out for new staff, but this is not an ad for employment.

 

I will say this is an ad for employment when I need staff.

 

This is all about BW. please lets get back to that.

[tim.ledbury]

I think it would be more accurate to say Tim that it's your view of BW that we're debating. I'm not saying I agree or disagree with your view of BW, but it IS about you (or at least your opinions).

 

Chris

 

We are debating the problem of trying to get action from BW. My opinion is my own, freedom of speech, I think you may find that if you asked the right questions you would get a very similar picture, from others.

 

It does not make it anything to do with me or the way I treat my staff at work.

 

So if you have something to add that is either in defense of BW or attacking them then please feel free to respond.

 

You seem to be the sort of person that makes these forms of communication worthless.

[carlt]

 

You seem to be the sort of person that makes these forms of communication worthless.

 

I kneel in reverence to the god of debating. Chris W has reached true enlightenment and now, through his omniscience has now made further debate on any subject pointless.

 

If he could link this omniscience with a bit of omnipresence he could achieve the end of internet forum debating altogether. Indeed worldwide consensus on every subject is within his grasp. He can give us world peace. I am truly humbled.

 

Or, like you Tim, he could be just voicing his opinion.

[Eugene Baston]

Tim, everyone else

 

Two things:

 

I need sleep from time to time, that's why you haven't received a reply from me in your discussions last night.

 

And secondly.....Tim....where have you sent the 'email' to please, because there's nothing in my in box.

 

The email address is firstname.secondname@britishwaterways.co.uk.

 

Yours in anticipation,

 

Eugene

[tim.ledbury]

I fully appreciate that we all need sleep and to take holidays before we loose them. But for one person to go away on holiday and the whole of BW to become unavailable to respond is not really very helpful.

 

Eugene, I have forwarded the email I sent yesterday to you please let me know whether you get it or not.

 

I can at last see that BW is trying to address this situation, providing that the email problem is resolved then we might start to make some progress.

 

I look forward to hearing from BW very soon.

[Nick Williams]

Tim

Pick up the phone and stop hiding behind e-mails

[roger]

Tim

Pick up the phone and stop hiding behind e-mails

 

People should stop hiding behind phones too!! Never mind the method (email or phone or post) people will always grab the chance to remain incognito!

[David Schweizer]

Tim, you are really making hard work of this. If you cannot get replies to your numerous phone calls, and no one answere your emails, send a letter. Detail the problems you are having, and identify what you think BW should be doing about it, send it recorded delivery to the Area Manager keeping a copy. BW are required to reply to you within 15 working days. If they do not, or the reply is unsatisfactiory, send the complaint to BW Head Office, If they don't deal with it satisfactorily, write to the Waterways Ombudsman.

 

Sometimes things have to be done the old fashioned (but in my opinion correct) way to secure a satisfactory outcome.

[tim.ledbury]

You come and live with the vermin here. The situation requires urgent attention. I am not hiding, in fact directly the opposite.

 

If BW would like to meet me then thats fine, tell me when and I will be here.

 

I am trying to get some action to resolve a problem and at the moment I still have nothing. The complaint procedure can be carried out via email and that is also in the process of being completed.

 

NOTE : still not heard from Eugene Baston. (and that is the complaints procedure).

But I will give him the benefit of the doubt he may have been in a meeting all day or something.

 

It does not bother me to be seen or heard but if I can avoid it all then that suits me. Unfortunately that is not possible in this situation so I have to make myself heard and if BW would address this situation then I could go back to my quite life here.

[allybsc]

 

 

NOTE : still not heard from Eugene Baston. (and that is the complaints procedure).

But I will give him the benefit of the doubt he may have been in a meeting all day or something.

 

 

He said in an earlier post that he hadn't recieved your email, why not PM him from the site, not exactly the right channel to go through but better than nothing, is it in your mooring agreement that everyone is responsible for their own litter? I wonder what power of enforcement they have with regards to making someone clear up their own rubbish, normally it would be the council, have you tried pest control with regards the rats? they would probably charge you, everything seems to have a price these days. It must be awful to have the place ruined by the ignorant and the lazy, good luck, I hope you get something done.

[David Schweizer]

You come and live with the vermin here. The situation requires urgent attention. I am not hiding, in fact directly the opposite.

 

If BW would like to meet me then thats fine, tell me when and I will be here.

 

I am trying to get some action to resolve a problem and at the moment I still have nothing. The complaint procedure can be carried out via email and that is also in the process of being completed.

 

You are probably too young to have heard the recitation by Stanley Holloway called "Sam" but it describes your approach to this problem. Frankly if rubbish near my boat was causing so much of a problem, and the perpertrator was unwilling to do anything about it, I would take some photos as evidence for BW, and then team up with some of the other moorers, and clear the stuff.

 

I live close to our Village shop, and almost every day, I have to clear rubbish generated by the shop's customers from my front lawn. I could complain to the shop, but thay haven't dropped the litter, or I could allow my garden to rapidly turn into a rubbish dump. The choice is yours, and frankly you are getting so wound up about this that just clearing the junk will probably cause less anxiety in the long run.

[Jon]

Tim,

 

Eugene doesn't have to post on these forums. He does so on his own accord and helps out people as and where he can.

 

Have you tried contacting environmental health. They may be interested in flytipping is suspected.

 

Jon

[tim.ledbury]

I know that Eugene Baston post here off his own back, I do appreciate the fact that he has taken the time to even respond here. But nothing is a simple as it seems and as i said before this is not the place to air the issues.

 

But at least I can say that BW are aware that there is a problem here (as are most boaters across the country) and that they cannot say that we have not complained.

 

I the rubbish was all bagged up then taking it and putting it in a bin in the park would have been something I would do but as it is not, it is slowly dragging itself up the tow path I am not prepared to. Besides that why should I clean up another persons rubbish? Leave it to BW and then if they want to pursue the offender then they can I will just sit back and relax knowing that I still pay my mooring fee and gold license and get the same response from BW every time they pass my boat, got license and mooring plates ignore it.

 

If I clear the rubbish this time, then next time it would probably be more and worse. Its a vicious circle that I am not prepared to get in to. Besides that others boaters might say if we throw it on the tow path Tim will pick it up and before you know it I am doing free rubbish collection for this whole stretch of the canal. Never going to happen.

 

This situation has only wound me up because BW have not even tried to help until I posted here. SAD but TRUE.

If the true is know I don't honestly care about it as its not right outside my boat but the local residents, other boaters and other people that use the tow path keep moaning at me????????????

 

So now when they moan at me I just say look at this website and you will see what is being done about it.

[Liam]

Victor Meldrew comes to mind...

[Pirate]

You are probably too young to have heard the recitation by Stanley Holloway called "Sam" but it describes your approach to this problem. Frankly if rubbish near my boat was causing so much of a problem, and the perpertrator was unwilling to do anything about it, I would take some photos as evidence for BW, and then team up with some of the other moorers, and clear the stuff.

 

I live close to our Village shop, and almost every day, I have to clear rubbish generated by the shop's customers from my front lawn. I could complain to the shop, but thay haven't dropped the litter, or I could allow my garden to rapidly turn into a rubbish dump. The choice is yours, and frankly you are getting so wound up about this that just clearing the junk will probably cause less anxiety in the long run.

 

 

Yeah and if this gets up your nose, put it straight onto the offenders doorstep.

 

I`m sure if you keep your bit really tidy everyday, (by pushing it away if it`s not yours) it will make the rubbish more untolerable for the others as surely a pile/stack will develop rather than being strewn around, but put it to the end that you dont have to pass over and just wait and see, surely then others will then help you in your campaign

[tim.ledbury]

But pushing it away does not resolve the problem though.

 

The problem could be resolved if the Land owner gets involved and takes some action, even if it has to take legal proceedings against the culprit.