What specifically do you expect the CaRT council to have done for us in the short time since the organisation became a reality? What "quick fixes" are you looking for? And what, other than representing the interests of boaters in general, can we reasonably expect our elected representatives to do for an individual? Boater's organisations exist at least in part, to lobby authority, in this case CaRT, to deal with stated situations and are perhaps often better placed to represent the views of individuals that a direct approach to CaRT.
Organisational (and the associated cultural) change does not happen overnight. CaRT is only a few months old.
Some of the issues it is tackling are long overdue, e.g. overstaying on moorings in honey-spot areas but will not be dealt with quickly as it appears to be trying to do something BW would have avoided like the plague, by engaging with interested parties. So not a quick fix but signs of a willingness to make progress.
A positive response was had to suggestions for improvements to handrails on footbridges in the Staffs & Worcs canal and the manner in which BW initially acted without consultation resulting in the creation of a hazard to boaters.
The actions to repair breaches on the T&M were prompt and the initial results very positive. In fairness BW's response would probably have been as swift.
The concerns about some council members conflicts of interest with their boaters group activities have been much commented upon, generally adversely. I think that the jury is still out on that. Wether such activities are to the detriment of one or the other (or indeed both) organisations remains to be seen. Hopefully it will be to the benefit of all users of the waterways.
It will I suspect, be a year or three before we can reasonably see the benefits or otherwise of CaRT but in the meantime, we should be mindful that it is the people in CaRT who will by their actions or omissions, make or break it. My view is that we should support it with constructive criticism and see what results we get from that and not carp from the sidelines.