A few months ago (I don't recall if it was a letter in a newspaper or a radio programme) someone was recounting how they had tried to be green by installing the recommended energy-conserving double glazing, draught proofing etc., and replacing their gas boiler with a heat pump. They had been rewarded by getting a lower house efficiency rating certificate. The rating reflects the cost of heating a house, and the heat pump cost significantly more to run to get the house up to temperature than the gas boiler, even with the double glazing etc.
There was an item in the papers at the time about the government investigating the noise pollution that multiple air-source heat pumps could generate, given that they needed to run 24/7. Coincidentally, on the radio a week or so later, a reporter had visited a new housing development where all houses had such heat pumps, and commented on the continuous whine. The representative of the development said that people soon got used to it.
The trouble with heat pumps is that they can only produce relatively low-temperature heat. Given time, they can raise the temperature of the air in a room to the same temperature as by using the hotter radiators of a gas or oil boiler, hence the need for continuous operation. However, your sensation of comfort is not determined by air temperature per se, but by the balance between the heat your body radiates to, and the radiated heat it receives from, your surroundings. That is why you can sunbathe in comfort surrounded by snow in a montain-top ski resort in bright sunshine when the air temperature is well below freezing. Old people especially need a source of radiant heat to maintain comfort as their bodies are less able to regulate their temperature.
This was demonstrated to me when the council replaced my late mother's gas boiler by a new condensing model. When I visited her afterwards, I found she was using her gas fire as well as the central heating as she couldn't get warm with just the central heating. The installer had left the boiler thermostat on the highest setting for it to operate in condensing mode. After I had turned it up to a higher temperature, the radiators got to the temperature the old boiler had got them to, and mum didn't need to use the gas fire any more. But then the boiler was no longer operating in its alleged 90%+ efficiency mode. Apparently this is the way most condensing boilers get used.
The council had previously insulated her cavity walls and loft, and fitted new double-glazed windows and exterior doors, but without her source of high temperature radiant heat, she felt cold.