HTTP/403 forbidden (missing images) on some profile avatars

[TheBiscuits]

In the last minute or so I am getting missing profile photos/avatars including my own.

 

They are throwing HTTP/403 access forbidden.

 

Some are still visible but these may be locally cached at my end.  Has a media server fallen over or has something been altered on the permissions tables?

[Guest]

Not getting the error but some avatars are not loading.

Edited September 8, 2018 by MJG

[TheBiscuits]

Expanding:

 

https://www.canalworld.net/forums/uploads/monthly_2017_04/drbobsmall.thumb.jpg.ead60734162ab399a69218c14bf30b86.jpg is visible

 

https://www.canalworld.net/forums/uploads/profile/photo-thumb-21644.jpg is not

Just now, MJG said:

Not getting the error but some avatars are not loading.

You are.  That won't display in your browser as anything but a missing image, but is actually what is happening at the server.

[TheBiscuits]

Further expanding:

 

All missing images are under the https://www.canalworld.net/forums/uploads/profile/ path.

 

All visible ones are not.

 

[RichM]

We're moving images them from AWS to local storage, the script should complete soon. Apologies for the inconvenience. 

 

RichM

[TheBiscuits]

Just now, RichM said:

We're moving them from AWS to local storage. Apologies for the inconvenience. 

 

RichM

No problem - just thought you would like the report and diagnosis.

 

I see you have now switched on the maintenance banner

 

[TheBiscuits]

 

Oh. and don't let @mayalld know you didn't script it to copy the files first then change the published path.  He gets cross about such things. 

 

[Cheshire cat]

Of course he does. He's a professional.

[TheBiscuits]

2 minutes ago, Cheshire cat said:

Of course he does. He's a professional.

I always insist that only means you get paid for it, not that you are any good at it ...

[Dr Bob]

36 minutes ago, TheBiscuits said:

Expanding:

 

https://www.canalworld.net/forums/uploads/monthly_2017_04/drbobsmall.thumb.jpg.ead60734162ab399a69218c14bf30b86.jpg is visible

 

 

Well of course my mug shot is going to be visible! Everyone wants to look at that!

[TheBiscuits]

And we are back - all avatars are now displaying.

[RichM]

1 hour ago, TheBiscuits said:

Further expanding:

 

All missing images are under the https://www.canalworld.net/forums/uploads/profile/ path.

 

All visible ones are not.

 

The script Invision created to move images to and from AWS did not move all images within the /forums/uploads/profile directory. I had to manually move the contents of the folder to resolve the issue.

 

Please let me know if you see any further issues.

 

Cheers

 

RichM

[TheBiscuits]

11 minutes ago, RichM said:

The script Invision created to move images to and from AWS did not move all images within the /forums/uploads/profile directory. I had to manually move the contents of the folder to resolve the issue.

 

Please let me know if you see any further issues.

 

Cheers

 

RichM

No worries Rich,

 

Report this as an issue to Invision though - it looked sloppy until you spotted it and fixed it, and they should have tested something as critical as a transfer script before deploying.

[Guest]

7 hours ago, TheBiscuits said:

No worries Rich,

 

Report this as an issue to Invision though - it looked sloppy until you spotted it and fixed it, and they should have tested something as critical as a transfer script before deploying.

Maybe the guys that wrote it just got the boot from TSB......

[MtB]

3 hours ago, MJG said:

Maybe the guys that wrote it just got the boot from TSB......

 

Lol I was wondering that too.

 

£1.7m reward for failure. This really does seem wrong doesn't it? How much would he have been paid if the upgrade had gone well, one wonders.,..