Mendip-Locks Posted April 11, 2017 Report Share Posted April 11, 2017 Mine has never re enabled itself since the new upgrade. i have checked my junk email nothing there. i did get a couple after unfollowing a topic then following it again, but then no more. I come to the site and see notifications dialog box anything from 12 to 60 notifications depending how long I've been away. But no emails, checked I follow by email etc. Any ideas? cheers Ade Link to comment Share on other sites More sharing options...
Solution Mac of Cygnet Posted April 12, 2017 Solution Report Share Posted April 12, 2017 Click on your name top right. Choose 'Account Settings' (not 'Settings' - I don't know what that does - it's greyed out for me) Under 'Other settings' click on 'Notifications' On that page you can set all sorts of notification and e-mail settings - scroll down halfway, to the toggles, to make the changes. Link to comment Share on other sites More sharing options...
RichM Posted April 12, 2017 Report Share Posted April 12, 2017 I have checked our mail server logs and can see that your mail provider is rejecting the emails sent from us. It appears this is not just happening to you, but to others also using the same email provider. We're investigating this but if you do have another email address with another provider, using that instead (For Canal World emails) will workaround the issue in the meantime. RichM Link to comment Share on other sites More sharing options...
Mendip-Locks Posted April 12, 2017 Author Report Share Posted April 12, 2017 Ok cheers I do have an alternative email address I'll try that. Link to comment Share on other sites More sharing options...
RichM Posted April 12, 2017 Report Share Posted April 12, 2017 No problem. Looks like you received an email from us at 18:07 to your new address. The logs show that your mail server accepted the email, so looking good. Cheers RichM Link to comment Share on other sites More sharing options...
DHutch Posted April 12, 2017 Report Share Posted April 12, 2017 In the mean time, we are working to resolve the issue of site emails being rejected by said email provider. Daniel Link to comment Share on other sites More sharing options...
Mendip-Locks Posted April 12, 2017 Author Report Share Posted April 12, 2017 I've now set to immediately notify rather than 1 a day so I'll see what happens. Thanks for the responses. Ade Link to comment Share on other sites More sharing options...
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