When I washed our boat windows the other day I inadvertently broke one of the condensation hole covers on the outside of a window at the bottom. It is plastic which had, I suspect, gone brittle. Doing a search on t'web I found a NB window manufacturer in the Midlands. The telephone conversation went something like this:
Me, "Do you sell the little alloy vent covers for the condensation drain holes"?
Man, "What make are your windows sir"?
Me "No idea".
Man, "If they are not our make I am unable to sell them to you".
Me, Why".
Man "Because we do not want our products on inferior windows".
Me, " Are you being serious"?
Man, "Yes sir".
Me, "If that is the case I wish you a good day and goodbye".
More searching on t' web and find a company in Wigan only too happy to sell me as many as I want. I was puzzled and a little cross with the first manufacturers approach as these little vent covers do not have any makers name on them. I am surprised that a firm would refuse a sale, I would of thought that any sale was better than none?
Needless to say the Midlands manufacturer will get no recommendation from me.