Section 1 of the Sale and Supply of Goods Act 1994 substantially updated section 14 of the 1979 Act. ‘Satisfactory quality’ is now defined by section 14(2A) - ‘goods are of satisfactory quality if they meet the standard that a reasonable person would regard as satisfactory, taking account of any description of the goods, the price (if relevant) and all the other relevant circumstances’.
Satisfactory quality’ is further defined by section 14(2B) of the 1979 Act, so that the quality of goods ‘includes their state and condition and the following (among others) are in appropriate cases aspects of the quality of goods –
[a] fitness for all purposes for which goods of the kind in question are commonly supplied,
appearance and finish,
[c] freedom from minor defects,
[d] safety, and
[e] durability’
If goods are not of a ‘satisfactory quality’ or ‘reasonably fit for their purpose’ the law provides you with remedies. Legal remedies or options include – the right to reject the goods (return them and ask for a refund – section 15B, 1979 Act), and/or seek damages and treat the contract as repudiated (ended).
To be fit for purpose a lamp must be able to provide illumination. A lamp that doesn't work isn't a lamp and therefore fails the requirements of the sale goods act on so many levels so...................
Get it out of the bin and demand a refund. Take no nonsense from the seller about referring the defective goods to the manufacturer - that's a matter between the seller and the manufacturer and is of little or no concern to the buyer. Your contract was with the seller, not the manufacturer.
HN
edited for sausage finger tryping