Am I the only one? My licence was running out 31st march so I waited for the reminder to come through the post so that I could do it on line to get the early payment discount, as most of you know you cant do it on line because you need the reference number [on your reminder letter] to do it on line.
Up to the first of April the reminder didn't arrive, so I e-mailed waterscape asking them to please send the reminder letter so that I could take advantage of the early payment discount. Twice I emailed them, the first time I got an automated e-mail reply saying they will deal with my e-mail as soon as possible.
I e-mailed for the second time, only to get a reply saying that they had sent the reminder letter but would send another with the numbers I required, and that I was too late to take advantage of the early discount.
Now, I got a reminder last year with no problem. and seeing that I am the resident caretaker in the flats where I live and its my job to deliver the post,,,personally I don't believe they sent the letter they said they sent....but that's just me being untrusting..I'm sure they did send it and the martians nicked it when they transported our postman for anal probing.