When you say "doesn't recognise", does it detect that a SIM is inserted or not? Or does it detect the SIM but fail to connect to the network?
Are you sure you've inserted the SIM the right way round? It's not very clear which way it should go, and you can easily put it in the wrong way round so it doesn't work. DAMHIK...
Also this:
https://www.ispreview.co.uk/talk/threads/new-three-5g-hub-nr5103e.38663/page-150#post-352731
Mar 15, 2024
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#2,998
The Wee Bear said:
I would imagine it might be a faulty SIM slot wagner_1, as the three NR5103E isn't a locked router, any network SIM works in it.
Any specific error given?
If it just says SIM not recognised with various network SIM's, it does sound like it may be faulty.
It turned out that the sim slot is probably defective because I pressed the sim against the pins with an object and it worked, when the sim is in normally it doesn't work. There is no further error only "Sim card Status: None". Anyone else having a similar problem?