A couple of years ago we arrived at the one above Somerton, to find a problem. It was up and open for navigation but not chained in place. Just before we reached it the wind blew it half-way down and, as I engaged full reverse and blew clouds of smoke out of the exhaust it rocked back up again. As we watched, over and over again it would blow half-way down and then retreat back up again.
It would have ben too risky to try and get under it, and there was no easy way of getting anyone off the offside, but you couldn't get toit from the towpath side. We had to wait until it came half-way down and catch it with the boathook, then pull it down so that Pingu could get across and hold it open it properly (no problem there) while I came through.
There was nothing to attach the chain to, and so there was no way to hold it up or down. Pingu could esily walk back to the towpath and step off, leaving it to go back up again, but it would be a danger to the next boat that came along. We phoned BW, and reported it as an emergency and a safety hazard, there wan't much more we could do really