Hi Roger,
I believe there are 3 threads currently running regarding surveyors, one for the Derbyshire area, one for the NW around Manchester and another one for a different area.
I do know from reading the threads that Trevor Whitling comes Very highly recommended. He is based in Rugby, but is happy to travel up to Chorley to do our full pre-purchase. During the two phone conversations I've had with him so far, he has provided me with Very valuable information, not just about surveys, but other things that we need to consider as well. Talks with me in reassuring tones and language that novices like me can fully comprehend. And he has Very competitive rates compared to some others.
Sorry your surveyor wasn't up to your expectations, hope all works out ok for you.
B~