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LockMasterwindlass.co.uk

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Everything posted by LockMasterwindlass.co.uk

  1. Thanks for the feedback, gentlemen, about the weight. We are a small family run company so that's why we try to talk to people personally about their experiences and take their thoughts on-board (excuse the pun!). The only thing I would say about the weight of the LockMaster is that we were hyper-aware, with both an extendable arm and a ratchet mechanism, that every part of the tool needs to be very strong and rugged to avoid shearing or fracturing and we have had good success with that approach - but I do appreciate your thoughts about the weight. As you might expect, MtB, we do use our LockMaster every time we open a lock. Indeed, it was designed by my marine engineer father for my mother to help her open locks on the Kennet and Avon. She kept getting stopped at locks with people wanting to know where she got it - that's where the idea came from. I guess, as with any product, its ideal for some people but not for others. It was heart-warming to read a post by a lady on another thread in this forum that she considers her LockMaster to be her favourite bit of essential kit. We get a lot of emails to that effect too, which is really nice. Like anything I guess, it depends on your personal needs. Beautiful weather for boating today!
  2. Hi Bobbybass, I absolutely understand that you were very clear that you never owned one. I just thought you were in a good position to help me understand what aspect of the mechanism the gentleman you met was struggling with, as you mentioned that he showed it to you. That was the only reason I suggested a call - so I could pick your brains about what you'd seen, in case something needed to be rectified. I didn't mean to startle you! Thank you for your help, anyway. Have a lovely weekend.
  3. Certainly wasn't my intention, MtB. I am not spamming random threads but I am contributing to ones that directly ask about the LockMaster. In some of the threads, the comments about the LockMaster are factually incorrect, people don't know the answers or they bring up important questions for discussion. I just wanted to address those postings. I wanted to be very transparent about who I was, hence my user name. I wasn't trying to upset anyone, so apologies if that's the case!
  4. Hello all! The geeza who makes the powered windlass may not have turned up in this thread but we have! We make the LockMaster ratchet windlass, which may be interesting to some of you. www.lockmaster.co.uk. The LockMaster ratchet windlass is made of a mixture of metals and it is magnetic. Should it go for a swim you can fish it out with a Sea Searcher magnet. Hope this helps
  5. Ah okay, thank you for the clarification, MtB. The LockMaster stills holds the paddle gear spindle still as you change direction (i.e. as you move the button at the base of the head across) so not sure if that's what happened.
  6. Hi PatM293. The website you are looking for is www.lockmasterwindlass.co.uk. If you have any questions that the website doesn't address, please don't hesitate to contact me and I would be pleased to help.
  7. Hello Jillabbey, Hope you are well. The LockMaster website can be found at: www.lockmasterwindlass.co.uk, if it doesn't address any questions you may have, please don't hesitate to give me a call and I'd be pleased to help. Best, Ursula.
  8. Good morning, Really interesting to read the comments below. I wonder if I can be of help in clarifying elements of the discussion? The LockMaster ratchet windlass is still very much in production and is doing well. We have just launched our website www.lockmasterwindlass.co.uk, where you can find a lot of information including a list of stockists so, if you wish to,you can handle the ratchet windlass for yourself and try out how it moves between the different handle positions. The price of the ratchet windlass is £154 which includes VAT and Royal Mail next day special delivery. With regard to the comment about not being able to put the windlass into reverse without it going 'floppy' - the ratchet head can be reversed by sliding the central button across in one movement and the handle position can be changed by sliding back the shaft on the handle, moving it to the position you want and locking the shaft again. This action takes seconds to do. It might be that, in the panic of the boat running into trouble in the lock, the user didn't lock the handle into position, so it was in 'neutral' and was therefore fully movable but I'm guessing - trying to visualise the situation so please do call me, 'Bobbybass', as I would like to explore what you describe in greater detail. It's such a shame if people aren't enjoying using their LockMaster. We get many, many wonderful emails and indeed, letters, from customers who say they rely on it. The feedback on this thread has been invaluable though, for one thing it confirms we should get some videos up on the website so we can show you how easy it is to use, rather than trying to explain it to you! Please do contact me if I can help. You can find my details on the website. Happy boating. Ursula. www.lockmasterwindlass.co.uk
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