JABSCO TOILET

[ROBDEN]

About 14 months ago I fitted a new Jabsco electric toilet to the boat.

On Sunday evening, while in use, one side of the seat broke clean in half. Neither SWMBO or myself are big people.

Monday morning I phoned Jabsco and told them what happened.

They said that the toilet seat and lid are not covered under the warranty, which has run out anyway. New seat and lid cost £42.50 plus vat plus carriage.

But agreed that it shouldn't have broken and could I send them an email so that they have something in writing.

This I did, together with (a friends details just in case) and a photo of said broken seat.

So......Sunday evening seat breaks. Phone Monday morning. Tuesday morning my friend receives a new seat, lid and hinges F.O.C.

How good is that. Nice to see that there are still companies about, that care about their customers.

Well done Jabsco.

Rob....

[Robbo]

Ofcourse as we under the EU they would have had too replace anyhow.

Edited November 22, 2013 by Robbo