North star
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Gongoozler (1/12)
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I had exactly the same experience on the BCN about seven years ago. Rang CaRT ( or more likely its predecessor) late in the afternoon, and within 15 mins a handcuff key was delivered. Wonderful service and no money accepted although offered. We have experienced nothing but superb assistance and service over the years from so many waterways personnel. We may have been lucky, but I prefer to think that it is the norm.
