well, easy to operate for you - not me... sadly
do consider what it's like to be told something is 'easy' when that person has found it difficult, stressful and impenetrable.
I think the instructions, such as they are, are worn off.
skimming this thread, not sure what to make of it - yesterday, I walked over the bridge to get to Red Lion; on return, it was aligned to wall. I couldn't figure out how to open it though done it in the past. I used to be OK to walk over lock gates - being older etc now, I find it terrifying. I managed it but not ideal. Can we make it easy to operate as I remember it being in the past?
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