Howlynn12

That seems to be the general consensus on here . Thank you . At least , as I’ve said it might deter other potential moorers parting with any monies because any contract or receipt that is promised won’t be issued . Not in my experience anyway . thank you all for your input .

No not at all . We had a super berth and paid for 3 years . Only left as bought ila property in Dunchurch itself . Was refunded immediately. Joe the owner could not be more helpful . All the staff are very helpful and all queries dealt with immediately. Office open long hours and phones always answered . I won’t give up just yet . Out of principal I’d like a response .

I do have proof of payment and what the payment was for as I was given bank details on a scrap of paper from the ‘ then ‘ Harbour Master . Expected a contract but as Harbour Master had left the Marina within a week of us paying nothing materialised . So although I haven’t been told there would be a refund due if I should leave early I also haven’t been informed that I wouldn’t . I have worked at a marina that refunded if one left early and as mentioned Dunchurch Pools also refunded us . It’s very rude to say the least to not respond at all . The company has acres of farmland that is being worked so someone must be being paid and communicated with and there are assets ? At a loss but wanted to make potential boaters aware .

I just hope this helps other boaters in making a decision to moor there

No we were at Dunchurch Pools and were refunded from them . Thing is with Brinklow there is no contract given at all . Not even a receipt for payment , so in light of the small amount of time we were there and we wasn’t informed to the contrary and given the circumstances plus the fact I was trying to give notice since the end of August I have no reason to expect not to be refunded . Companies House is showing they are preparing to dissolve the company at present so am quite concerned. adam1uk that is what I have heard too . There were no supplies at times we were there , the pontoons are broken and treacherous but logically if they wanted new moorers they would answer the phone . Funnily enough a recorded delivery letter was signed for ?? How I don’t know ? As it’s gated and postbox is on gate . Like I say it’s no way to run a business but it’s the total lack of response that is so frustrating.

No we were at Dunchurch Pools and were refunded from them . Thing is with Brinklow there is no contract given at all . Not even a receipt for payment , so in light of the small amount of time we were there and we wasn’t informed to the contrary and given the circumstances plus the fact I was trying to give notice since the end of August I have no reason to expect not to be refunded . Companies House is showing they are preparing to dissolve the company at present so am quite concerned.

We paid for a years mooring on April 22nd 2019 by driving there and calling number on gate . There was a harbour master there then . By the time we moored there the harbour master had left . Due to traumatic unforeseen circumstances we had to sell our Narrowboat and tried every way possible to let the Marina know . We moved our boat to be sold on 2nd September and have tirelessly been phoning 3 numbers , leaving voicemails, sending texts , recorded delivery letter etc . No response whatsoever . We are owed a lot of money in refund for a years payment . No reception of office at the Marina and no contact can be made . If anyone can help me I would appreciate it as this is making a stressful time even worse .