CRT has contacted me to inform me that an error means that they 'forgot' to take out my direct debit for my license, leaving me with a build up of 300 pounds which they say they will either debit my account, or split over the months remaining on my license depending which I prefer. TBH I didn't notice, or maybe didn't want to notice that the debits had stopped coming out and I carried on as normal. My last work was at Cheltenham Gold Cup for an agency so I didn't get furlough.
They have now wiped my account from the CRT website without telling me. Until I pay it back I suppose. My question is, Having had an agreement in place with CRT for a license and they then messed it up, then who is liable for those missed payments. I made an agreement to pay an affordable monthly debit for my license and because their system went down and I didn't have the organisational skills to see what was going on, I'm being told I have to find money from somewhere to cover their error. I realise it's my license fee, but it's their system fault that this has happened and left me in this position.
Sorry for the dreary, depressing post but any advice? Should I just suck it up?