Unfortunately I am another of those who has paid my £400 deposit to Barby Moorings and do not now expect to see it again. We signed up at Crick in May 2010, at which time Barby was due to open in "Autumn 2010". We really liked the concept and what was being offered, as well as the location - and we still do, but it is increasingly clear that it is not going to happen under current ownership. As we live fairy nearby, we visited regularly but by July 2011 we were starting to hear the same stories but with dates extended every time "the pontoons are arriving in June / July / August etc". The problem with telling untruths is that they catch up on you.
Finally, in early July we had seen that the website now said "Now Open" and so as we were cruising past, we moored up to take a look; we were amazed to find about a dozen boats all lashed together on the future, but as yet unsurfaced service dock; they were without electricity which was promised daily and had only a makeshift set of hoses to provide water. The marina was unfenced, there were no pontoons, no diesel, no pump-out, nor was there any sign of a start being made to foundations for the service building which would be essential to providing most of the services then and still now being advertised.
We spoke to several of those moored there, and all were unhappy that they had been asked to pay full rate fees despite the lack of services; clearly they must have had reasons for wanting to be there, but I am afraid that in no circumstances could we have been persuaded to do so. We decided that we would now simply wait to be told that the marina had been completed before visiting again or contemplating moving - perhaps in the faint hope that the value from our deposit would eventually be delivered! What is clear is that almost nothing has changed in the last 3 months, and I share the concerns of all who have posted here that the continued advertising breaches both Trading & Advertising Standards.
I will certainly now add my complaint to those of others by contacting those bodies, but I have no expectation whatever that we will now see our deposit again.