frygood Posted July 13, 2018 Report Share Posted July 13, 2018 Hi guys i have a snipe 2 satellite system on my boat.Basicaly i need an engineer to sort out its problems.Do any of you know of anyone who can fix these many thanks Carl Link to comment Share on other sites More sharing options...
Alan de Enfield Posted July 13, 2018 Report Share Posted July 13, 2018 Have you tried contacting Avtex directly ? Have you tried totally disconnecting it from a power supply, leaving it a day and re-connecting it ? (not just switching it off) They are a bit notorious for 'sticking', getting their knockers-in-a-knot with all lights flashing and nothing happening. Link to comment Share on other sites More sharing options...
gbclive Posted July 13, 2018 Report Share Posted July 13, 2018 We recently had the DVD part of our AVTEX TV/DVD combo seize up 2 years and 11 months into it's 3 year standard warranty. (We have plenty of gritty dust due to the solid fuel stove) I had temporally “mislaid” the receipt and there was going to be a delay in optaining proof of the date of purchase. After advising how to do a full factory reset (unsuccessful) the engineer in Cardiff was happy to do a gross check on the purchase date using the serial number, then organise and pay for a courier to pick up the TV in order to inspect and then replace the DVD drive. So.......not the cheapest, but exemplary customer service. Well chuffed ? Link to comment Share on other sites More sharing options...
frygood Posted July 14, 2018 Author Report Share Posted July 14, 2018 Thank you for your comments.I have emailed Avtex and am awaiting their reply. Link to comment Share on other sites More sharing options...
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