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CRT Licence Renewal

Rob-M

By Rob-M
in General Boating

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Rob-M Veteran II

Rob-M

Posted
Posted

Just renewed my annual licence using the CRT online system for the first time, all very painless and was able to update home mooring location at the same time all from the comfort of my sofa. So much easier than having to try and phone someone during office hours. Email confirmation received in moments and able to print my own copy to stick in the window so I don't have to wait for the licence to turn up in the post.

churchward Veteran II

churchward

Posted
Posted

I have used the old online method for the last 5 or 6 years and used the new one for the first time this year. An easy enough process thankfully.

Rob-M Veteran II

Rob-M

Posted
  • Author
Posted

Good news that its all working OK. Do they email a licence disc or does it still come by post?

The PDF containing the licence can be opened from your online account and it was also emailed.

StarUKKiwi Proficient

StarUKKiwi

Posted
Posted

The PDF containing the licence can be opened from your online account and it was also emailed.

This supposes tbat everyone has access to both computer and, more importantly, a printer.

  • Greenie 1
Rob-M Veteran II

Rob-M

Posted
  • Author
Posted

This supposes tbat everyone has access to both computer and, more importantly, a printer.

You can still renew via phone and receive the licence in the post I believe. I was talking to someone a few weeks back that lives on their boat and doesn't have a printer so they were waiting for their new licence to arrive at the local post office.

MtB Veteran II

MtB

Posted
Posted

They still send a copy of the licence by post.

 

 

They didn't send me one when I renewed at the end of May.

Have they resumed sending paper licences automatically then? I thought they only sent them when specifically requested.

churchward Veteran II

churchward

Posted
Posted

 

 

They didn't send me one when I renewed at the end of May.

Have they resumed sending paper licences automatically then? I thought they only sent them when specifically requested.

I renewed in August they didn't send one to me then either. I think it says online that you can request a printed copy from them so I assume it is not automatic but perhaps they do if you phone in the renewal?

MtB Veteran II

MtB

Posted
Posted

I renewed in August they didn't send one to me then either. I think it says online that you can request a printed copy from them so I assume it is not automatic but perhaps they do if you phone in the renewal?

 

 

Quite.

 

I was just questioning Naught Cal's unsupported assertion that they still send out printed disks. It seems they don't.

mango Experienced

mango

Posted
Posted

 

 

Quite.

 

I was just questioning Naught Cal's unsupported assertion that they still send out printed disks. It seems they don't.

 

I believe they do with business licences.

Naughty Cal Veteran II

Naughty Cal

Posted
Posted

 

 

They didn't send me one when I renewed at the end of May.

Have they resumed sending paper licences automatically then? I thought they only sent them when specifically requested.

I didn't request it. Printed off the PDF version I got when I renewed onlne and stuck it in the window and then a few days later the copies arrived in the post.

 

 

Quite.

 

I was just questioning Naught Cal's unsupported assertion that they still send out printed disks. It seems they don't.

It is supported in the fact that we got ours. rolleyes.gif

 

I believe they do with business licences.

We don't have a business licence.

MtB Veteran II

MtB

Posted
Posted

I didn't request it. Printed off the PDF version I got when I renewed onlne and stuck it in the window and then a few days later the copies arrived in the post.

It is supported in the fact that we got ours. rolleyes.gif

 

 

Why not say so in the first place then?

 

When was this please?

Naughty Cal Veteran II

Naughty Cal

Posted
Posted

 

 

Why not say so in the first place then?

 

When was this please?

Last month. Our licence expires at the end of September so we always renew when the reminder is sent in August to get the prompt payment discount.

 

 

Why not say so in the first place then?

 

When was this please?

You can make out the new licences in the window if you zoom in on this picture taken a couple of weekends ago.

 

DSC_0882.jpg

MtB Veteran II

MtB

Posted
Posted

Ok fanx!

 

Looks as though CRT have reversed their policy of suggesting punters print their own then.

 

I have to say, due to their confusing position about the obligation to display, along with them ceasing sending out printed disks (or rectangles) My boat still displays the licence that expired end of May.

 

Remembering to print the new ones and take them to the boat 100 miles away seems to defeat me...

Pie Eater Experienced

Pie Eater

Posted
Posted

I have just got off the phone to the Boat Licencing section for a short term licence ( I am based on the Bridgewater Canal which is non CRT water ).

 

Normally I apply online but the new system did not recognize my details.

 

Spoke to a very pleasant lady who took all my details, issued me with a new customer number and emailed details of the short term licence numbers.

 

10/10 for service.

 

Steve

cotswoldsman Veteran II

cotswoldsman

Posted
Posted

 

 

They didn't send me one when I renewed at the end of May.

 

Have they resumed sending paper licences automatically then? I thought they only sent them when specifically requested.

Stan renewed his by phone in August they asked for his email adress he told them he did not have one. They sent him a licence in the post so from that I guess if you have an email address registered with them the send the pdf if you don't they send it by post

Naughty Cal Veteran II

Naughty Cal

Posted
Posted

Stan renewed his by phone in August they asked for his email adress he told them he did not have one. They sent him a licence in the post so from that I guess if you have an email address registered with them the send the pdf if you don't they send it by post

We do have an email address registered with them though. The one they sent our PDF copy too prior to then issuing the paper copies.

cotswoldsman Veteran II

cotswoldsman

Posted
Posted (edited)

We do have an email address registered with them though. The one they sent our PDF copy too prior to then issuing the paper copies.

So I was right then if they have your email they send you a pdf I presume that is the point you are making

Edited by cotswoldsman
MtB Veteran II

MtB

Posted
Posted

Now this is getting confusing!

 

A few months ago they sent the disks by email if they had an address for you, and expected you to print them. NC's anecdote indicates they've reverted to sending printed ones again now, but only very recently.

 

This adversely intersects with the rumours supported by an email from someone in CRT saying that displaying a licence was no longer required, and this was the reason for them stopping sending paper copies.

 

Demand from boaters for some sort of disk to display prompted them to start sending images by email, for those who wanted to display something.

 

If all that is correct, why would they post paper copies to NC?

Rob-M Veteran II

Rob-M

Posted
  • Author
Posted

On my emailed copy it stated that I needed to print the two copies of the licence and fix one to each side of my boat so that they can be seen clearly from the outside. No mention of not displaying the licence anymore.

 

I'll let you know if I get one in the post.

cotswoldsman Veteran II

cotswoldsman

Posted
Posted

Now this is getting confusing!

 

A few months ago they sent the disks by email if they had an address for you, and expected you to print them. NC's anecdote indicates they've reverted to sending printed ones again now, but only very recently.

 

This adversely intersects with the rumours supported by an email from someone in CRT saying that displaying a licence was no longer required, and this was the reason for them stopping sending paper copies.

 

Demand from boaters for some sort of disk to display prompted them to start sending images by email, for those who wanted to display something.

 

If all that is correct, why would they post paper copies to NC?

Because they don't know what they are doing?

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