Muddy Waters Posted August 11, 2022 Report Share Posted August 11, 2022 Does any one know what Thetford's telephone is? Link to comment Share on other sites More sharing options...
alan_fincher Posted August 11, 2022 Report Share Posted August 11, 2022 I politely suggest that it is minimally more effort for you to Google it than to put a post on here. You would have got the answer quicker too! 🙂 0808 168 0054 Link to comment Share on other sites More sharing options...
Muddy Waters Posted August 11, 2022 Author Report Share Posted August 11, 2022 (edited) I did and didn't hence here, result. Thank you. My wife had a go too and she didn't find it either. Not often that Google San lets me down. Edited August 11, 2022 by Muddy Waters Link to comment Share on other sites More sharing options...
Richard10002 Posted August 11, 2022 Report Share Posted August 11, 2022 18 minutes ago, alan_fincher said: I politely suggest that it is minimally more effort for you to Google it than to put a post on here. You would have got the answer quicker too! 🙂 0808 168 0054 How did you find that number? I've just Googled for several minutes in a variety of ways and concluded that Thetford definitely don't want anyone to phone them. Link to comment Share on other sites More sharing options...
Alan de Enfield Posted August 11, 2022 Report Share Posted August 11, 2022 (edited) Or, Just do a google search for Thetford UK contact Number, and up it comes - you even get a link to their website and you can view all the toilets, fridges, cookers etc and click on the 'contact us' section. Edited August 11, 2022 by Alan de Enfield Link to comment Share on other sites More sharing options...
alan_fincher Posted August 11, 2022 Report Share Posted August 11, 2022 (edited) 6 minutes ago, Richard10002 said: How did you find that number? I've just Googled for several minutes in a variety of ways and concluded that Thetford definitely don't want anyone to phone them. On their website, I followed a "contact us" link. Admittedly it was at the bottom of a very long page! I agree though that they don't seem keen to be phoned directly. EDIT: OK, Alan has come up with a different number, so who knows which works better.... Edited August 11, 2022 by alan_fincher Link to comment Share on other sites More sharing options...
Jen-in-Wellies Posted August 11, 2022 Report Share Posted August 11, 2022 (edited) 42 minutes ago, alan_fincher said: 0808 168 0054 That can't be right. The STD code for telephones in Thetford UK is 01842. 😀 Edited August 11, 2022 by Jen-in-Wellies Link to comment Share on other sites More sharing options...
MartinC Posted August 11, 2022 Report Share Posted August 11, 2022 37 minutes ago, Jen-in-Wellies said: The STD code for telephones in Thetford UK is 01842. 😀 Quite right but then Thetford are not in Thetford. 0844 are non geographic numbers normally subject to high call charges Link to comment Share on other sites More sharing options...
pete.i Posted August 11, 2022 Report Share Posted August 11, 2022 Thetford do not want you to contact them. I found that outwhen I tried a couple of years ago to get some bits for a thetford bog I had. What comes up if I put those details in is this. I think you have to contact one of their sellers. Even the two first posters in this thread have given different numbers. 1 Link to comment Share on other sites More sharing options...
Sea Dog Posted August 11, 2022 Report Share Posted August 11, 2022 2 minutes ago, pete.i said: Thetford do not want you to contact them. I found that outwhen I tried a couple of years ago to get some bits for a thetford bog I had. Absolutely potty. Link to comment Share on other sites More sharing options...
Alan de Enfield Posted August 11, 2022 Report Share Posted August 11, 2022 19 minutes ago, pete.i said: Thetford do not want you to contact them. I found that outwhen I tried a couple of years ago to get some bits for a thetford bog I had. But, like many companies that deal with 'trade' they do not want to (or will not sell) to the public, too much hassle and cost raising an order, sending someone into the stores to pick it, wrapping, shipping and raisng the invoice when exactly the same labour cost could sell a pallet (or more). We introduced a similar policy and eventually got rid off 1000s of small customers and referred them to our distributors - our profits went up overnight. Have you tried to order a new car directly from Ford ? Link to comment Share on other sites More sharing options...
Richard10002 Posted August 11, 2022 Report Share Posted August 11, 2022 2 hours ago, Alan de Enfield said: Or, Just do a google search ........ Except you didn't do a Google search, did you? 1 Link to comment Share on other sites More sharing options...
Ex Brummie Posted August 11, 2022 Report Share Posted August 11, 2022 (edited) I had exactly the same problem when the lip seal failed on my new Qube. I had bought the toilet from a camping store and they were not particularly forthcoming and even said they could not get the part number from Thetford, blaming Covid or Brexit or some such. I finally got through to Thetford who did at least give me the part number but I still had to go back to the retailer. It failed again this yearand I visited a chandlery who had 2 similar in stock. He looked up the parts on the Midland Chandlers site to check which was required and was a bit put out that his part was priced at £8-99 on the sticker when the M.C price was £16.71. I did point out that he now had money for the bit of rubber that had sat on his shelf for several years, which softened him a little. Edited August 11, 2022 by Ex Brummie Link to comment Share on other sites More sharing options...
blackrose Posted August 11, 2022 Report Share Posted August 11, 2022 If you want to email them instead use this address for technical, spares or warranty issues. infogb@thetford.eu Link to comment Share on other sites More sharing options...
pearley Posted August 12, 2022 Report Share Posted August 12, 2022 I have written in my address book for Thetford 01709 766750 0844 997 1960 But for spares they referred me to Leisure Spares who were very helpful even sending me a parts diagram. 01423 320009 Link to comment Share on other sites More sharing options...
Richard10002 Posted August 12, 2022 Report Share Posted August 12, 2022 20 hours ago, Muddy Waters said: Does any one know what Thetford's telephone is? As a matter of interest, why do you want to call them? Link to comment Share on other sites More sharing options...
George and Dragon Posted August 12, 2022 Report Share Posted August 12, 2022 15 hours ago, pearley said: I have written in my address book for Thetford 01709 766750 0844 997 1960 But for spares they referred me to Leisure Spares who were very helpful even sending me a parts diagram. 01423 320009 01709 is the dialling code for Rotherham. Which doesn't mean very much but might indicate a location. Link to comment Share on other sites More sharing options...
Alan de Enfield Posted August 12, 2022 Report Share Posted August 12, 2022 6 minutes ago, George and Dragon said: 01709 is the dialling code for Rotherham. Which doesn't mean very much but might indicate a location. Rotherham is the UK office for Thetford Link to comment Share on other sites More sharing options...
MtB Posted August 13, 2022 Report Share Posted August 13, 2022 1 hour ago, Alan de Enfield said: Rotherham is the UK office for Thetford Curious. I always thought they were in Thetford. Silly me. Thetford seems like a right dump through of a place though. I drove through it twice, when I went to Cromer to buy an engine. Link to comment Share on other sites More sharing options...
pearley Posted August 13, 2022 Report Share Posted August 13, 2022 10 hours ago, MtB said: Curious. I always thought they were in Thetford. Silly me. Thetford seems like a right dump through of a place though. I drove through it twice, when I went to Cromer to buy an engine. Only been once. Hair raising bus ride from Brandon. Seemed a nice town to me. Has a museum of Burrell steam traction engines and a lot of Dads Army was filmed there. Link to comment Share on other sites More sharing options...
MtB Posted August 13, 2022 Report Share Posted August 13, 2022 2 minutes ago, pearley said: Only been once. Hair raising bus ride from Brandon. Seemed a nice town to me. Has a museum of Burrell steam traction engines and a lot of Dads Army was filmed there. I'm prolly being unfair then. Checking the map I would have gained my impression of that part of the world just from driving along the A11 bypass. I didn't actually drive through the town centre. Link to comment Share on other sites More sharing options...
Scholar Gypsy Posted August 13, 2022 Report Share Posted August 13, 2022 It's a nice walk along the river between Thetford and Brandon. https://scholargypsy.org.uk/2020/10/05/little-ouse-river-brandon-and-thetford/ 1 Link to comment Share on other sites More sharing options...
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