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Meter Macs website


Sir Percy

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40 minutes ago, Sir Percy said:

Help!

 

I can't get through to the website for my mooring electricity account (ERR_CONNECTION_TIMED_OUT)

 

Have I got the correct URL?

 

http://gateway.meter-macs.com/

 

 

That works for me.

Note that http: has been superseded by https:. In this case I was automatically redirected to the https: version of the site, but that won't always happen. So better to type in https: when you enter a url. (You may need to edit your bookmarks/favourites).

 

Note also that this forum will no longer allow you to show images hosted elsewhere if they have a http: url. It must be https:.

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4 minutes ago, Hudds Lad said:

EDIT: There’s always a faster gun :D 

I have to say the website takes an age to load once your login details are submitted....theoretically I can turn my water tap off from the webpage sitting in my chair when the tank is full but in reality its quicker to put my shoes on and walk to the keypad and use my PIN!

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Well, I got in, but was then presented with:

 

We're experiencing some problems

We are currently having difficulties sending your requests to our central system.

We are aware of the problem we are working on it now.

Rest assured that all your information is safe, we have just disabled logins as a precaution.

If you were in the process of topping up your account then the transaction has not been completed and you will not be charged.

We are sorry for the inconvenience and we will be back online as soon as possible.

What do I do now?

Until the problem has been resolved we will remain offline, if you need to update your account urgently, then please contact your provider.

 

 

?

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8 minutes ago, Sir Percy said:

Well, I got in, but was then presented with:

 

We're experiencing some problems

We are currently having difficulties sending your requests to our central system.

We are aware of the problem we are working on it now.

Rest assured that all your information is safe, we have just disabled logins as a precaution.

If you were in the process of topping up your account then the transaction has not been completed and you will not be charged.

We are sorry for the inconvenience and we will be back online as soon as possible.

What do I do now?

Until the problem has been resolved we will remain offline, if you need to update your account urgently, then please contact your provider.

 

 

?

Thats interesting...I can get it fine to my account....maybe its just affecting parts of the database. I have had that message once or twice but I left it a few mins then logged in again and all was fine.

  • Greenie 1
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32 minutes ago, Sir Percy said:

Well, I got in, but was then presented with:

 

We're experiencing some problems

We are currently having difficulties sending your requests to our central system.

We are aware of the problem we are working on it now.

Rest assured that all your information is safe, we have just disabled logins as a precaution.

If you were in the process of topping up your account then the transaction has not been completed and you will not be charged.

We are sorry for the inconvenience and we will be back online as soon as possible.

What do I do now?

Until the problem has been resolved we will remain offline, if you need to update your account urgently, then please contact your provider.

 

 

?

I’m just filling up with water and it’s taken a few attempts with the pin to get it to activate. So maybe the server is having a moment. 

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