Hilda

Thank you. 😊 Well that's not right... I wouldn't dream of that. I asked for help and loads of folks gave me ideas and support...As I became more confused! I was dragged up with better manners! So on behalf of all of us who receive help from you knowledgeable lot, a huge Thank you!!

Hello all Well as promised, i'm back with updates after visiting the boat today And Mystery solved..... It turns out the valve closest to the pump, under the sink wasn't a quarter turn, it was just stuck!! And one strong chap later, it is once again loose functioning correctly and the water sysyem is restored. Mum and I would like to thank each and every one of you that took time to respond and help us. I learned a lot that I'm certain will be useful in the future. Best wishes Jayne and Hilda.

Thank you👌😁

Hi Yes, we have lots of the right tools and could in theory swap them over, (once the tank is empty, I will look on Saturday to see the 'mm' and perhaps sort swapping to the type you suggest. I know the second valve is only a quarter turn one. Dad was very cautious and put stop valve/ taps all over... I think there is another in the bathroom too! Thanks very much for the advice... I'll run it by mum n see of I can sort it. Best wishes Jayne

Righto, thank you! I think a look at the valve and a picture will help you guys help me enormously... I'll be back at the weekend with pictures. Cheers! Jayne

I will take a picture on Saturday, but from memory it has 2 nuts like the picture... I never thought of a pump out, it a wet vac. I'm sure mum has one of them and I know she has a generator. I am so very grateful to you and everyone else trying to help me sort this for mum. I'll be back at the weekend with the pictures of the valve, pump and pipework everyone is requesting Thank you again. Best wishes Jayne Ok... Thank you. I think pictures and empty the tank are my next step. Your help and advice is very much appreciated Jayne

Thank you! Another trick to try! Most appreciated. Jayne

This is very helpful.. I understand how loosening the nuts either side will help me inderstand if it's the vslve at fault. I will count the turns on Saturday, but in my head it's more than 3... I'll chack n report back. I am chatting with mum to explain all your (and everyones) fantastic advice. We are very grateful. I will drain, then loosen the nuts on the valve. If it needs replacing, that's someone else's job, it's too much for me!

Ah, I see... Yes, it does turn as you describe. Sounds like it's working then! That's That theory gone then. Thank you for helping me eliminate that! Cheers Jayne

Thank you for the advice... Mum thinks she has a drill pump as described by another person (dad bought it for filling diesel but never used it). So at least we can empty the tank and take it from there... Thank you very much for the caution though. Hi thanks for this... I understand stainless steel doesn't go rusty so we doubt it's a blockage issue... But I will get a torch in once it's empty to check. Your picture has helped greatly in helping me see what I need tp be looking for. Thank you.

Yes, it's one of those, like the picture... And it's not overly difficult to turn, but has a bit of resistance. That's why i'm unsure if it's stuck or not.. I think it is. Any idea how to get it to move without having to empty the tank manually (with a drill pump kindly advised earlier) Thank you for you advice and response. Jayne I'm really sorry I can't get a picture until Saturday, as I live a long way from mums boat... I will take pictures on Saturday and post here if I can't fix it then.

yagain.yeah, sadly it's at the back of a cupboard inside another door. I can reach it easkily, but to get inside with 2 hands and use tools would be impossible. I think it's gonna be a case of empty the tank as suggested by another lovely respondent and then cut that bit of copper pipe and replace the Stopcock.... I might try banging it with a hammer first though!! 😆 Thanks for your response it helps greatly to know fellow boaters are trying to help. Thanks Jen! I'll take a look now. Best wishes Jayne

Thank you for the great advice abd information... I'm thinking a bit of muscle power and a manual pump might be easiest... I'm convinced it's that stop-cock as I can't hear water flow when I open it. Thanks again.

Hello Everyone Well we've been back twice and still don't have any water through the taps. I LOOKED at the pre-pump filter as suggested an there was no sign of water getting to it once we had both stop cocks fully turned anti-clockwise (we tried clockwise too just in case). SO I OPENED the pipe work at the point immediately after the second stopcock which is under the sink very close to the filter and pump (a matter of inches) and as suggested sucked on the pipe for as long as I could and as hard as I could... I even had a bike pump at one point. No water came through. So I tried blowing an asked Mum to watch the water tank to see if she saw any bubbles, She did not. Given we still hear the pump, have good battery power and can not draw water manually to the point in the pipework immediately prior to the pump, as described above..... what do you lovely, clever folks think to my thoughts that it might. Be a stuck stop cock... the main one closest to the tank (located behind the front locker and accessed via a small pixie door, just big enough to get my hand in)? And if I'm right, how do we empty the water tank from the small inlet in order to get the stop cock replaced or fixed without flooding the hull? I tried using the 'fish tank' method of sucking on a pipe until the water back flows out, but after many many attempts I couldn't get the water to flow out. have you guys any idea where we go from here please? Any other ideas on what to try or anything we might have missed given we have tried absolutely everything you kind folks have suggested in your previous replies. for whatever reason Mum is very reluctant to take it to a boatyard so I am doing my best to try and sort it for her. I have a degree in Electronic Engneering so I understand Electrics and I know the piping layout and can do basic plumbing but I am at a loss as to why good old fashioned sucking the pipe at source hasn't worked. sorry for the long post... I am just trying to fully explain so you guys can assist. Many Thanks Jayne (The fixer Daughter, and Hilda - The Mum)✌️️😁

Hi thank you for saying not to feel daft... I am 100% certain it's the water tank as I've filled it for her for 7 years since dad died. And the screw lid is stamped 'Water' for the terminally daft like me. I honestly think I've got myself confused with open n closed stopcock.... and as Mum simply can't get down under and inside cupboards now I gave to do it. My patents have had a narrowboat since as was a nipper, (and that's a good few decades), so I should know this, but stress on the day made it worse. i'll report back to everyone who's been so kind once I know if it is Taos, stopcocks or air that needs sorting. kindest wishes to all Jayne and Hilda