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DTrip

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Gongoozler

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  1. I absolutely agree, we are quite prepared to work on the long list of minor imperfections. At this stage I am unwilling to be specific, but in no way does the boat comply with regulations and one of the faults could have killed us. So, while I understand your point a company that is willing to mislead, ignore and downright lie to their customers frankly does not deserve to be in business.
  2. You are absolutely correct. Unfortunately, our narrowboat was built, mmmmm thrown together, with no reference to the legal requirements.
  3. Thank you for your help. We have told them that we are considering legal action as the boat is not fit for purpose. I hadn't considered trading standards, so thanks for the reminder.
  4. We have had a retest for the safety certificate, failed on one major, gas fitting, and a long list of minor. Basically it's faults fall into 3 categories, the serious safety, the missing items, the minor niggles / imperfections. We are giving the company the opportunity to deal with this within the next two weeks, so I will say no more for now. Any recommendations for a legal firm to represent us should we need it would be appreciated.
  5. Thanks all for your comments. We are hoping still to deal with this without resorting to legal action. We have had an independent inspection which condemned the gas fitting, now refitted and safe. Other issues, of which there are many remain unresolved. I am certain we have enough evidence to close the company down, I'm not sure that would be a good thing to do but equally they are flouting the law and treating their customers with distain.
  6. Hi, we have serious issues with our new narrowboat, legal advice may be required. Any tips or suggestions please.
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