They did it with me one year..instead of taking my monthly direct debit they took the full licence amount in one go..six times..they had me down as having six boats all with the same name so they took six payments..nearly 4 grand..and i didnt have 4 grand so i went massively overdrawn..and the bank were going to charge me £38 per day interest.when i got in touch with bw as it was then they apologised said it was their fault entirely ( which i already knew ) but the worrying part was when i asked them when they could pay the money back they said it takes 16 days..so i told them about the £38 per day interest they said dont worry we,l pay that...thankfully the bank were able to claim the money back