I bought a boat from Harral in 2007, very UNimpressed. They were slow with sending me details after my initial enquiry and when they did arrived they were very poor and next to useless. It was only after meeting and talking to the owners that I decided to buy. After completing the sale Harrals charged me £240 to lift the boat into the water (yes -£240 for a one way lift). I moved the boat to it's new moorings (20 miles away) and waited for the lift that Harrals had promised so that I could collect my car from their yard. After several days the lift eventually arrived and guess what , they charged me for the petrol !!!!! It would never deal with them again.