199 replies to this topic

[Darren72]

We were promised a refund on our deposit for the holiday which was booked for June. The holiday has been rebooked by someone else so they arent loosing out. STILL NO MONEY£££££££££!!!!!!!!!!

[Stephen Sugg]

This probably isn't the place to ask to be honest.

[Grace & Favour]

We were promised a refund on our deposit for the holiday which was booked for June.

I suggest you PM the Chugalong member if it's their company, rather than attempt to have the conversation in the open.

Even better though - telephone them!

Edited by Grace & Favour, 03 April 2012 - 10:29 AM.

[Darren72]

I suggest you PM the Chugalong member if it's their company, rather than attempt to have the conversation in the open.

Even better though - telephone them!

been there done that.

[hamsterfan]

Their Poplar was heading south on the M6 on a Tuckeys lorry about a week ago. So I assume that has already been sold on.

David

either that or its been stolen!!

[Grace & Favour]

been there done that.

Good, - a good start.

If you've not got the result you wanted - call them again

[Night Hawk]

Well I'm hoping they've still got their two big boats that sleep thousands...thinking of organising a school trip next year and hope to wangle a good price out of them...Basic isn't a problem, empty pump out tanks and an early start will be a priority though.....

Andrew

[CHUGALONG HIRE COMPANY]

Hi Foulridge
Thanks for your feedback, you were such a lovely family. Sorry the exterior of the boat didn’t get the same makeover as the interior, weather and time against us with so many boats to do. I know you had a good time and even admitted to liking the boat in the end (everyone loves Damson in the end), like we said we’ll send you a special offer on our new boat, due in the next few weeks.

Darren72

1. You booked your holiday with another company that went bust.
2. You opted not to take up the offered cancellation scheme.
3. I told you I would put your case to the liquidator.
4. I have done this.
5. The liquidator will not complete his work for 12 months.
6. I had said I may be able to top any payment the liquidator made out of good will.
7. No one I am aware of has received any payment from the liquidator yet.
8. Publicly mauling me is hardly likely to make me offer you much, remember I have had nothing from you and owe you nothing.

A little unfair don’t you think?

[PiRSqwared]

Their Poplar was heading south on the M6 on a Tuckeys lorry about a week ago. So I assume that has already been sold on.

David

She's now moored next to me on the Stort.

[Athy]

Hi Foulridge
Thanks for your feedback, you were such a lovely family. Sorry the exterior of the boat didn’t get the same makeover as the interior, weather and time against us with so many boats to do. I know you had a good time and even admitted to liking the boat in the end (everyone loves Damson in the end), like we said we’ll send you a special offer on our new boat, due in the next few weeks.

Darren72

1. You booked your holiday with another company that went bust.
2. You opted not to take up the offered cancellation scheme.
3. I told you I would put your case to the liquidator.
4. I have done this.
5. The liquidator will not complete his work for 12 months.
6. I had said I may be able to top any payment the liquidator made out of good will.
7. No one I am aware of has received any payment from the liquidator yet.
8. Publicly mauling me is hardly likely to make me offer you much, remember I have had nothing from you and owe you nothing.

A little unfair don’t you think?

A concise and even-handed response, Chuggy. Have a Green Thing.
I can understand Darren's frustration, though.

[Foulridge]

Hi Foulridge
Thanks for your feedback, you were such a lovely family. Sorry the exterior of the boat didn’t get the same makeover as the interior, weather and time against us with so many boats to do. I know you had a good time and even admitted to liking the boat in the end (everyone loves Damson in the end), like we said we’ll send you a special offer on our new boat, due in the next few weeks.

Thanks 'Chuggy' ! You were great to deal with personally and as a company, and given the circumstances regarding the takeover etc, couldn't have done more for us to help us enjoy our holiday. We were also lucky to have picked such a good week weatherwise. The offer is appreciated and we wish you all the best with Middlewich Boats - hopefully we will be hiring from you again.

[CHUGALONG HIRE COMPANY]

Well I'm hoping they've still got their two big boats that sleep thousands...thinking of organising a school trip next year and hope to wangle a good price out of them...Basic isn't a problem, empty pump out tanks and an early start will be a priority though.....

Andrew

we might be two births shorter, depending when you want, PM me any time
Chuggy

She's now moored next to me on the Stort.

She has gone to a lovely couple who were so excited to potter off in their new home. We're hoping they'll send us photos when she's all done out.

[Grace & Favour]

Darren72

1. You booked your holiday with another company that went bust.
etc. etc.......
8. Publicly mauling me is hardly likely to make me offer you much, remember I have had nothing from you and owe you nothing.

A little unfair don't you think?

Excellent Chuggy . . . Constructive, precise, informative - - -

I do hope that the relevant peep appreciates your response

Enjoy a thingummy-verte

[Athy]

That's five he's got now! He'll be breaking the forum record soon.

[daveyboi2050]

Hey chuggy hope its all going well. I chugged past on Friday think i saw you standing outside wiv your coffee.
The fleet is looking better already!

Now quick question do you still hireout to single handed?

[CHUGALONG HIRE COMPANY]

Hey chuggy hope its all going well. I chugged past on Friday think i saw you standing outside wiv your coffee.
The fleet is looking better already!

Now quick question do you still hireout to single handed?

Hi daveyboi2050
Thanks a million. I stand outside with coffee a lot. I do a lot of thinking watching you foulkes go by.
Yes, i've not had time to change major policies as yet. perhaps i should do less thinking?
Chuggy.

[Tuscan]

Excellent responses , if I needed to hire a boat, would be giving you a call.

[ian climb8]

Gregg,

Happy new year, good luck for the year ahead ... having not hired from MW

All I can say is that in passing through last September - looking for a Elsan disposal ( listed in the Nicholson guide book as a service the yard offered)
I was greeted with you can't moor there were getting a boat ready for hire - then asking about the elsan service the reply was we don't write the guidebook ! -

Hope that the elsan emptying service is up and running for Easter 2012 when we should be passing again with a full loo ...

Ian

Thanks a much better reception the wekkend before last I need to MT the loo the two guys working late could not have been more helpful - thanks you see you again soon ... PS do you operate the dry dock across the water ? were after using one in the spring if we can ? please DM me here or twitter @ianclimb8

[Erie Canal]

Thanks a much better reception the wekkend before last I need to MT the loo the two guys working late could not have been more helpful - thanks you see you again soon ... PS do you operate the dry dock across the water ? were after using one in the spring if we can ? please DM me here or twitter @ianclimb8

Hi, I have used MN a number of times in the past with friends, was happy to go back to them. MN was how I got into boating, so thanks for that! They do have a good reputation, especially with more traditional type boats. Was under the impression that the fleet had not been updated as often as others, but we have not been boating up that way for a while. Hope all goes very well with your new buisness adventure, I hope to soon have a nb of my own.

[KenK]

I haven't hired from them but we were comming up the lock as they were doing a handover. Very good straightforward explanation of how to operate the lock, including all the safety info, cill, not leaving windlass on the spindle etc.

Before anyone says it the explanation was for the hirer not me.

Saw the boat later in the week on our way back from the Weaver family were having a great time.

Ken